Legal
Privacy Policy
Effective Date: April 1, 2025 - Applies to: chainfx.in and all subdomains
Summary: We do not sell your data. ChainFx is supported by display advertising and clearly disclosed affiliate partnerships. Analytics tools help us improve your experience. Email us at contact@chainfx.in with any privacy concerns and we will respond within 24 hours.
1. Information We Collect
We collect two categories of information:
Information You Provide: When you contact us via email, you voluntarily share your name and email address. We use this solely to respond to your query and do not add you to any marketing list without your explicit consent.
Automatically Collected Data: When you visit ChainFx, our servers and third-party analytics providers automatically collect standard web log information including your IP address, browser type, device type, referring URL, pages visited, and session duration. This data is aggregated and anonymized. We do not use it to identify individual users personally.
2. Cookies and Tracking Technologies
ChainFx uses cookies to improve your experience and measure site performance. These include:
- Essential Cookies: Required for core site functionality such as remembering your theme preference (light or dark mode).
- Analytics Cookies: Website analytics tools help us understand which pages and tools are most useful so we can continually improve them. You can opt out of analytics tracking through your browser settings.
- Advertising Cookies: ChainFx displays third-party advertisements to help support the platform. These advertising partners may use cookies to show you relevant ads based on your general interests. You can manage your advertising preferences through your browser's privacy settings or your device's ad personalization controls.
You can disable cookies in your browser settings at any time. Please note that some site features may not function correctly if essential cookies are disabled.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To operate and continuously improve ChainFx and its free trading tools.
- To respond to your enquiries and support requests promptly.
- To analyze aggregate traffic patterns and improve content quality.
- To display relevant advertisements that help fund the free operation of this platform.
- To detect and prevent fraudulent activity or abuse.
We do not sell, rent, or trade your personal information to any third party for their direct marketing purposes. Ever.
4. Third-Party Services
ChainFx integrates with several trusted third-party services to deliver its functionality. Each operates under its own privacy policy:
- Website Analytics: We use analytics software to monitor aggregate traffic and site performance.
- Display Advertising: We work with established advertising networks to display relevant ads. These networks may use cookies or device identifiers to serve contextual or interest-based advertisements.
- Market Data (CoinGecko API): Cryptocurrency pricing data is fetched server-side. No user data is shared with data providers.
- Affiliate Partnerships: Some links on ChainFx to exchanges and brokers are affiliate links. Clicking them may allow the destination platform to set tracking cookies. We clearly disclose all affiliate relationships. Affiliate revenue has zero influence on our editorial ratings or rankings.
5. Data Retention
We retain email correspondence for up to 12 months to maintain a support history. Anonymized analytics data is retained per our analytics provider's standard retention settings. You may request deletion of any personal data you have provided to us by emailing contact@chainfx.in.
6. Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (right to erasure).
- Object to the processing of your data for marketing purposes.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, please contact us at contact@chainfx.in. We will respond within 30 days.
7. Children's Privacy
ChainFx is intended for users aged 18 and above. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected data from a minor, please contact us immediately at support@chainfx.in and we will delete that information without delay.
8. Security
We take reasonable technical and organisational measures to protect the information we hold against unauthorized access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us immediately at support@chainfx.in if you suspect any unauthorized use of your information.
9. Changes to This Policy
We may update this Privacy Policy from time to time as our services evolve or regulations change. When we do, we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of ChainFx after any changes constitutes acceptance of the revised policy.
10. Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
General Enquiries: contact@chainfx.in
Support Team: support@chainfx.in